What Joliet Homeowners Say About Level Two Chimney Joliet
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those jobs started with a written price and ended with a documented photo record. In Joliet, word travels fast. Neighbors talk on porch steps and in Facebook groups. Here’s what they’re saying about the crews Corrine Halstead sends out.
Recent Reviews
We bought our place in Cathedral Area last fall and the inspector said the chimney “looked fine.” Corrine’s tech ran the camera anyway. Class III creosote, glazed, all the way up the flue liner. The written quote came before he touched a brush. $289 for the sweep, another $340 for a stainless liner section. We had photos on our phone before he left. No guessing, no surprises.
- Stephanie L., Cathedral Area, Joliet
Our smoke chamber was cracked and the previous company never even looked. Level Two’s guy showed me the camera feed in real time. Spalling brick above the damper, clear as day. He wrote up three options on the spot, prices included. We went with the HeatShield parge coat. That was March. Still passing smoke like it should.
- Terrence P., Near West Side, Joliet
I’m in Shorewood, right on the edge, but they service Joliet proper so I called. Crown was shot, concrete crumbling. Corrine’s crew didn’t try to sell me a full rebuild. They quoted $425 for crown seal with flexible waterproofing, showed me the DuraFlex materials beforehand, and stamped the 365-Day Done Right Promise on the invoice. It’s August now, no leaks.
- Grace P., Shorewood (Joliet service area)
Three companies gave me “free estimates” that turned into sales pitches in my living room. Level Two was different. I emailed a competitor’s written quote for a liner replacement. Corrine called me back personally, asked about my flue size and appliance type, and gave me a free second opinion. Saved me $1,200 and caught that the other quote was for the wrong diameter.
- Whitney D., East Side, Joliet
We heat with wood in the old part of Joliet, near the Des Plaines River. Hard winters, wet springs. After the sweep, the tech walked me through every photo. Zero creosote remaining, damper operating freely, masonry sound. He even flagged a loose chimney cap before it became a $400 cricket repair. That’s the kind of thing you don’t get from a guy with a shop-vac and a business card.
- Stephanie L., Near West Side, Joliet
My flue cap was held together with rust and optimism, as Corrine put it when I called. Her crew replaced it with a Gelco stainless cap, same visit as the sweep. Written price before they unloaded the ladder. Text when the tech was en route, license number on the page, uniformed guy at my door. Haven Standard Clause 1: have it in writing. They actually mean it.
- Terrence P., Cathedral Area, Joliet
Why Customers Trust Us
These aren’t cherry-picked stories. They’re what happens when you run 38,000 jobs under the same standard for fifteen years. Corrine Halstead built Level Two Chimney Co. on four clauses that show up in every review, whether customers name them or not.
Clause 1 of the Haven Standard means your written price, written scope, and written warranty arrive before work starts. Not after the tech is in your living room. Not “call for a quote.” The number on the page is the number on the invoice.
Clause 4 means every visit produces a documented photo record, included as standard. Not an upsell. Not “would you like pictures for $49.” You get the camera feed, the stills, and the written condition report. When Stephanie L. says she had photos on her phone before the tech left, that’s Clause 4 in action, running continuously since 2009.
The 365-Day Done Right Promise covers every job we stamp. If the parge coat Terrence P. got in March doesn’t hold, we make it right. No argument, no runaround.
Our materials come through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. That network exists specifically to keep customer prices honest, not to pad margins with brand-name markups.
And when you call (815) 620-5234, a live person answers. Twenty-four hours a day, seven days a week. No voicemail, no web form that disappears into the void. Corrine Halstead insists on it. In Joliet, where a chimney fire can go from smoke to structure loss in the time it takes to find your phone, that matters.
Whether you’re in Cathedral Area, the East Side, Near West Side, or out toward Shorewood, the process is the same. Camera inspection. Written price. Documented record. Done right, or made right.
Call (815) 620-5234 for your written quote. Estimates are free, and if you’ve got a competitor’s written estimate, we’ll give you a free second opinion.
Written by Corrine Halstead, Owner at Level Two Chimney Joliet, serving Joliet since 2009.